Privacy Policy

Last Updated: August 8, 2026

Lady Gaga Official Store (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through stores-ladygaga.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you browse our website, purchase products, contact us, or otherwise interact with our services.

1. Personal Information We Collect

When you visit or use our Site, we may collect certain information about you, including:

Information You Provide

We may collect information that you voluntarily provide, such as:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Payment and transaction information
• Account information, if you create an account
• Customer service inquiries and communications
• Reviews, feedback, or other information you submit

Payment card information may be processed securely by our third-party payment processors. We generally do not directly store complete credit or debit card details.

Information Collected Automatically

When you browse stores-ladygaga.com, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Products viewed
• Referring website
• Approximate location
• Shopping activity
• Date and time of visits
• Cookie and similar technology information

We use this information to operate our store, improve customer experience, analyze website performance, and protect our Site from fraudulent or malicious activity.

2. How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Process payments and refunds
• Provide order confirmations and tracking information
• Communicate with you regarding your purchases
• Respond to customer service inquiries
• Manage returns, refunds, and exchanges
• Maintain and improve our website
• Personalize your shopping experience
• Recommend relevant products
• Detect and prevent fraud or unauthorized transactions
• Maintain the security of our website
• Comply with legal, tax, accounting, and regulatory obligations
• Send promotional communications where permitted and where you have provided appropriate consent

You may unsubscribe from marketing emails at any time using the unsubscribe option included in our promotional communications.

3. Cookies and Tracking Technologies

We may use cookies, pixels, analytics technologies, and similar tools to understand how visitors use our website and to improve functionality.

Cookies may help us:

• Remember products in your shopping cart
• Remember website preferences
• Keep your account secure
• Understand website traffic
• Measure advertising effectiveness
• Improve website functionality
• Provide more relevant content and promotions

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may prevent some areas of the Site from functioning properly.

4. How We Share Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business.

These providers may include:

• E-commerce platform providers
• Payment processors
• Shipping and logistics providers
• Order fulfillment partners
• Website hosting providers
• Analytics providers
• Marketing and advertising platforms
• Fraud prevention and security providers
• Customer support platforms
• Professional advisers such as accountants, lawyers, or consultants

These parties may only receive information necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when required to comply with legal obligations, court orders, government requests, enforce our policies, investigate suspected fraud, or protect the rights and safety of our customers and business.

5. Advertising and Analytics

We may work with third-party analytics and advertising providers that use cookies or similar technologies to understand customer activity and measure the effectiveness of marketing campaigns.

Depending on your location, you may have the right to limit certain forms of targeted advertising or the sharing of personal information for advertising purposes.

Where legally required, we will request appropriate consent before using non-essential cookies or similar tracking technologies.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Maintain business and accounting records
• Provide customer support
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal and regulatory requirements

When personal information is no longer reasonably required, we may securely delete or anonymize it in accordance with applicable laws.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic storage system, or online transaction can be guaranteed to be completely secure. Customers should also take appropriate steps to protect their account credentials and personal devices.

8. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing activities
• Object to certain uses of personal information
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Opt out of certain marketing communications or targeted advertising
• Submit a complaint regarding how your personal information is handled

To exercise an applicable privacy right, contact us at info@stores-ladygaga.com.

We may need to verify your identity before processing certain requests.

9. International Data Transfers

Our business and service providers may process information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used when transferring personal information internationally.

By using our services, you acknowledge that your information may be processed in jurisdictions with privacy laws that differ from those in your country.

10. Third-Party Websites

Our Site may contain links to third-party websites, services, social media platforms, or payment providers.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party service before providing personal information.

11. Children's Privacy

Our products and services are not intended to knowingly collect personal information from children where parental consent would be required under applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us at info@stores-ladygaga.com so that we can review and, where appropriate, delete the information.

12. Marketing Communications

If you subscribe to our mailing list or otherwise consent to receiving marketing messages, we may send you information about:

• New merchandise
• Product launches
• Special collections
• Promotions
• Discounts
• Store updates

You may unsubscribe at any time by clicking the unsubscribe link provided in our marketing emails or contacting us directly.

Transactional communications relating to purchases, payments, shipping, returns, or customer support may still be sent when necessary.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

Any updated version will be posted on stores-ladygaga.com, together with a revised “Last Updated” date.

We encourage customers to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us:

Lady Gaga Official Store
Website: stores-ladygaga.com
Email: info@stores-ladygaga.com

For formal privacy requests, please include enough information for us to identify your request and respond appropriately.